Terms of Use
This document is an electronic record as per the Information Technology Act, 2000, and is published in compliance with the Information Technology (Intermediaries guidelines) Rules, 2011. The use of this website, www.KapnoxForex.com (the "Website"), its services, and tools are governed by the following terms and conditions ("Terms of Use"). By accessing, browsing, or using the Site, you are agreeing to these Terms of Use, which constitute a binding legal obligation between you and KapnoxForex.com.
The terms "You" or "User" refer to any person who uses the Website, while "We," "Us," or "Our" refers to KapnoxForex.com. We reserve the right to modify, add, or remove portions of these Terms of Use at any time without prior written notice, and your continued use of the Website signifies your acceptance of these changes.
To use certain services, you may need to create an account. You are solely responsible for maintaining the confidentiality of your password and for all activities that occur under your account. You must be able to form legally binding contracts under the Indian Contract Act, 1872. If you are under 18, you are not eligible to be a User. If we have reasonable grounds to suspect that any information you provide is untrue, inaccurate, or incomplete, we reserve the right to suspend or terminate your account and deny you access to the Website.
You agree, undertake, and confirm that your use of the Website shall be strictly governed by the following principles. You shall not:
- Host, display, upload, modify, publish, transmit, update, or share any information that is grossly harmful, harassing, defamatory, obscene, pornographic, or unlawful in any manner.
- Impersonate another person, provide misleading information, or engage in fraudulent activities.
- Engage in commercial activities or sales without our prior written consent.
- Infringe upon the intellectual property rights of KapnoxForex.com or any third party.
- Attempt to gain unauthorized access to any portion of the Website, or interfere with its proper working, security measures, or functionality.
- Use the Website to transmit "junk mail," "chain letters," or unsolicited mass mailing.
- Post content that contains software viruses or any other computer code designed to interrupt, destroy, or limit the functionality of any computer resource.
- Violate any law, including but not limited to the provisions of the Information Technology Act, 2000, and rules thereunder.
The financial products and services offered on this Site are subject to specific terms and conditions. By using these services, you agree to comply with all applicable laws and regulations, including those set by the Reserve Bank of India (RBI) and the Foreign Exchange Management Act, 1999 (FEMA).
Transaction Processing: Your requests for financial transactions are subject to confirmation of prices and availability. Only after this confirmation and your full payment will KapnoxForex.com be bound to provide the requested services. You are responsible for ensuring that all information provided during a transaction is accurate and that the funds being remitted are your own and are not originating from a prohibited account.
Cancellation and Refunds: Due to the highly volatile nature of financial products, a complete cancellation of an order cannot be guaranteed once it has been submitted for processing. Any cancellation is at the sole discretion of KapnoxForex.com and may be subject to exchange loss charges. All refunds, if applicable, will be processed to the original source account within a reasonable timeframe after deducting any applicable charges and fees.
Compliance and Verification: You are deemed to have represented that all foreign exchange transactions you perform are within the prescribed limits set forth by the RBI. We reserve the right to cancel any transaction at our sole discretion without notice if we detect a discrepancy in your documents, find information to be inaccurate, or if the transaction is in violation of any applicable laws, rules, or regulations. You agree to be responsible and liable for any such non-compliance.
Fees and Taxes: All financial transactions are subject to government taxation and fees, including but not limited to TCS (Tax Collected at Source) and GST at the prevailing rates. These will be communicated to you at the time of the transaction.
KapnoxForex.com operates as an intermediary platform to facilitate transactions between you and our channel partners (RBI-registered banks and financial institutions). We are not and cannot control the actual transaction between you and our channel partners. We are not responsible for any non-performance or breach of any contract entered into between you and our channel partners. You hereby release and indemnify KapnoxForex.com and its officers from any cost, damage, or liability arising out of the actions of our channel partners or other users.
The services on this Site may involve third-party products like forex cards, travel insurance, or international SIM cards. We act as a facilitator and will not be held liable for any failure or deficiency in service from these third-party providers. In all cases of service deficiency or disputes (e.g., bank server downtime, card not working), your recourse shall be directly with the issuing bank or financial institution. We may assist in coordinating with our partners to facilitate better customer service, but we assume no responsibility or liability for their services.
The Site and its contents are provided "as is" for general informational use and do not constitute professional advice. We do not guarantee the accuracy, completeness, or timeliness of any information. To the fullest extent permitted by law, KapnoxForex.com will not be liable for any direct, indirect, incidental, punitive, or consequential damages. Our total liability to you for any and all claims related to the Site will not exceed the greater of (a) the amount you paid us for the services in the preceding twelve (12) months or (b) fifty US dollars ($50.00).
If you have a grievance or complaint, you may register a written complaint with our Grievance Officer. An appropriate response will be provided within one month of the complaint's receipt.
Grievance Officer Details:
Name: [Placeholder Name]
Email: [Placeholder Email]
Phone: [Placeholder Phone Number]
Address: [Placeholder Registered Office Address]
If a resolution is beyond the control of KapnoxForex.com, we shall not be held liable for any damage or injury. You are advised to provide full and accurate contact details for a timely response.
This agreement is governed by the laws of India. Any legal claims or disputes arising from these terms will be resolved exclusively through binding arbitration in India. You agree to waive any right to a jury trial or class action lawsuit. This clause does not prevent either party from seeking interim relief in court to protect its intellectual property rights.
KapnoxForex.com may revise these terms at any time. We will post the revised terms on this page, and the changes will be effective immediately. It is your responsibility to review the terms periodically. If any provision of these terms is found to be invalid, the remaining provisions will remain in full force and effect.