Privacy Policy

This document is an electronic record in terms of the Information Technology Act, 2000, and is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries guidelines) Rules, 2011. This Privacy Policy outlines how KapnoxForex.com ("we," "our," or "us") collects, uses, and protects your personal information. Your use of this Site is subject to this Privacy Policy and our Terms of Use, as may be amended from time to time.

We collect information from our visitors to enhance the operation of this site, allowing you to use all of its features and respond to your requests. We distinguish between two types of data collection:

Active Data Collection: We collect personal information (that can be uniquely identified with you, such as your name, address, email, phone number) and sensitive personal information (such as usernames, passwords, or financial details) that you provide directly to us through forms, email, or other communication channels. All such information is used for processing orders and is never made available in the public domain. We may also use this information to send you further information regarding our services.

Passive Data Collection: We may passively collect non-personally identifiable information about your use of this Site, such as the pages you visit most often. We use IP addresses to analyze usage, administer our site, and gather demographic information. This data is for temporary use to help in the proper functioning of the site and is not sold or provided to third parties.

We use cookies, web beacons, and similar tracking technologies to enhance your online experience and analyze site usage. A cookie is a simple text file stored on your device that allows a website to remember your browsing behavior. We use traffic log cookies to identify which pages are being used. This information helps us understand customer interests and improve our website's functionality and content to better meet your needs.

By visiting our website, you acknowledge, accept, and expressly authorize us for the placement of cookies on your computer or hand-held device. You have the option to manage your cookie preferences through your web browser settings. Please note that disabling cookies may prevent you from taking full advantage of the website.

We use your personal and sensitive personal information to enhance the operation of our Site, fulfill your requests, and respond to your inquiries. We may also use this information for statistical analysis, creation of data which does not contain individual Customer Information (Statistical Information), credit scoring, and other purposes that help us in providing you with optimal and high-quality services.

We may disclose any information we deem necessary to comply with any applicable law, regulation, legal process or governmental request. We may also transfer or disclose your sensitive personal information to third parties, provided they implement security practices not below the standards of IS/ISO/IEC 27001. We may disclose Customer Information to our associates and affiliates without limitation. Your consent is hereby given for us to use information obtained from your mobile device, such as device location, installed apps, and call logs, for statistical modeling, credit scoring, and other service improvements.

You expressly acknowledge and agree that, for the purpose of identity verification, fraud prevention, regulatory compliance, and security, KapnoxForex.com reserves the unqualified right to **request, view, scrutinize, and verify the validity, originality, and other aspects of any and all photos, images, and other digital or physical documents shared with us**. This includes, but is not limited to, government-issued identification, proof of address, financial statements, and other supporting documentation. By submitting these documents, you grant us the explicit right to perform this verification process using our internal methods or through third-party services. We will retain copies of these documents for as long as required by law to meet our legal obligations and to protect our business interests.

Our services are primarily intended for use by individuals who are at least 18 years of age. While users under the age of 18 may access our site, they must do so with the explicit consent and supervision of a parent or legal guardian. Any financial transactions or submissions of personal information by a minor must be authorized and processed by a parent or legal guardian. We do not knowingly collect personal information directly from a child without verifiable parental consent. If you are a parent or guardian and believe your child has provided us with personal information or engaged in a transaction without your consent, please contact us immediately so we can take appropriate action.

Your personal information may be processed and stored on servers located outside of India. By using our Site, you consent to the transfer of your information to these locations. We will take all reasonable and necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy, regardless of where it is stored. Our third-party service providers are contractually obligated to adhere to strict data protection and security standards.

We work hard to protect your personal information using both technical and procedural methods, including firewalls. We have implemented security standards not lower than IS/ISO/IEC 27001 to maintain the integrity and security of our databases. However, no method of transmission over the internet is 100% secure.

We will retain your personal information for no longer than is necessary for the purposes for which it was collected. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Once your information is no longer needed, we will securely destroy or anonymize it.

We provide you with several choices regarding your personal information. You can access, correct, or delete any personal and sensitive personal information you have provided to us by contacting our Grievance Officer. You may also opt out of receiving marketing messages from us by notifying us. Please note that opting out of marketing messages will not prevent us from sending you service-related communications.

If you do not agree with our practices, your ultimate choice is not to use this site. Remember, by using any part of this Site, you accept and agree to our privacy practices. If we update this policy, your continued use of the Site means that you accept and agree to the revised terms.

In compliance with the Information Technology (Intermediaries Guidelines) Rules, 2011, you may register a written complaint with our Grievance Officer. An appropriate response will be provided within one month of the complaint's receipt.

Grievance Officer Details:
Name: [Placeholder Name]
Email: [Placeholder Email]
Phone: [Placeholder Phone Number]
Address: [Placeholder Registered Office Address]

If a resolution is beyond the control of KapnoxForex.com, we cannot be held liable. You are advised to provide full and accurate contact details for a timely response.

We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. As we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Policy. Please note that our rights to use any information collected will be based on the privacy policy in effect at the time the information is used.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

KapnoxForex.com Team
Email: support@kapnoxforex.com